Ratings, Reviews, and Testimonials

Submit a Review

Robbin

Jack and Joey with Ace Glass replaced 3 of our windows – 2 with patterned glass and 1 clear. They did a great job! Here are pics of the before and after of the patterned glass and a close up of the patterned glass. Will def recommend Ace Glass to fam, friends and neighbors. The entire experience was seamless.

Tyler Milam

Don’t hesitate to choose Ace Glass for your glass needs. I ordered two large mirrors for our RV closet sliding doors and they came out fantastic! It only took a few days before they were ready for pick up. They worked with us on the thickness we needed to ensure they weren’t too heavy and everything came in at an affordable rate keeping the project within budget. Amber was super helpful and knowledgeable in assisting us throughout our many questions. For the more technical question she even connected us with a glass expert during the same call to ensure all our inquiries were answered. Thank you for a great experience!

Richard Stowers

Sam and Jamie were awesome. Great communication, on time, professional, friendly, and did great work. I called Ace and another local glass shop but Ace was by far on top. The project, replacing a cracked IGU for a single window sash, was done very quickly and the price was right around what I was expecting.

Sharon Grider

The seals have been broken on my two sidelight windows at the front door for years. The company that replaced our 32 casement and double-hung windows suggested that Ace Glass is the best! Not only did Ace Glass schedule an appointment in a timely manner, but the person who measured let me know the new sidelights could have grids to match the rest of the front of the house if I wanted. I agreed. Terry and Jack were faced with a monumental task of doing a lot of scraping to prepare the frames for the new windows. We are delighted with the look of the new sidelights. Friends have remarked it makes the house look updated and finished. Not bad for a 30 year-old house!

Linda Matthews

Ace repair worker came to my house, and in no time he was able to install and fix the shattered window in my home. Jamie was very professional, and the work was completed within a good time frame! Thank you Jamie!

willa imorde

Reasonable price

Kumar Raman

We have worked with ACE Glass for the past several years and have been extremely satisfied with their technical knowledge and workmanship. Whether installing a broken glass or a new shower door, ACE Glass has always performed the job to our satisfaction and more. Recently Sam and Jamie worked on installing a shower door for our new condo. The job was done to perfection. For any glass work, we highly recommend the folks at ACE Glass.

Dan Millen

Jamie and Terry were amazing. Prompt, fixed our glass quickly. Great group!

Shantele Smoak

⭐️⭐️⭐️⭐️⭐️ 10/10 – Highly Recommend Jack!

Jack arrived promptly and immediately identified the cause of the damage to my back glass sliding door. He explained every step of the process — from vacuuming the shattered glass to removing the frame and scraping off the old adhesive — making sure nothing was missed.

What stood out even more was how personable he was. While working, he shared touching stories with my mother and me, which made the experience feel more like a visit from a friend than just a repair job.

Not only did he complete the work quickly and professionally, but he also went above and beyond by fixing our screen door that had been off track for weeks.

Jack is reliable, thorough, and kind — truly top-notch service.

Highly recommend!

Michelle — Richmond, VA

As a single woman, sometimes getting work done on my car is stressful. Mariah made the whole process easy. She was knowledgeable, patient, and friendly. I hope I never need to replace glass in my car again but if I do I am definitely calling Mariah and going back to ACE.

Bill — Richmond, VA

Ace is fantastic. We needed a shattered glass patio door replaced immediately because it was cold weather in December. Justin came the day after our call, and Jack installed it the NEXT DAY!! Very friendly, helpful, and knowledgeable service at an excellent price. We are thrilled. Everyone vastly exceeded our expectations. Outstanding and wonderful company and employees to work with. Highly recommend — five stars!

Jen - Richmond, VA

I’ve needed a windshield replacement for a couple weeks (and it’s a GNARLY crack/spider on driver side) The closest appt I could get was today with a company we’ve used before. Late yesterday that business contacted me via email to cancel because they didn’t have it. I was frustrated they didn’t do better to contact me but obviously understand shortages. They have no estimate of when they’d have it or when they’d have someone who could do the work. I called Ace Glass less than 15min before closing time and spoke to Amber about our predicament and the fact we were traveling out of town this Saturday. She has worked tirelessly to secure glass for us, calling the insurance with me to move the claim, and even securing a second Honda dealer windshield and approved claim in case the other isn’t in. She then scheduled us for tomorrow and made sure I understood plan A and plan B as well as weather recalibration information. I LOVE good customer service, it makes me happy to my core! I have so much faith in people and companies who value that, they will always win my business. ALL this to say, if you need a windshield replaced I HIGHLY suggest Ace Glass and definitely hope you have the pleasure of working with Amber!

Ellen — North Chesterfield

Due to Hurricane Ian my car sustained some damage from falling tree limbs. Before I could get the necessary body work done, I had to have my shattered windshield replaced. Because I have dealt with Ace Glass over the years for differing glass needs, I didn’t hesitate to call them again. Daniel and Roger were my mobile team. They were professional, courteous, and friendly. My windshield was replaced, and I was reminded of their commitment to customer satisfaction. I have recommended Ace Glass to family and friends and will continue to do so. Thanks, Daniel and Roger.

David — Chester, VA

I contacted Constance, who was extremely helpful, late Monday afternoon. Early Tuesday morning, Zach and John were here and did a phenomenal job. Highly recommend Ace Glass.

Lois — Richmond, VA

I was most impressed by the Ace Glass (Midlothian Tpk) customer service. Consistently, the front facing staff quickly acknowledged each customer who entered. As I waited, their inevitable conversations between them revealed respect to each other and for customers. The technical staff appeared to work well with the team and our repairs were completed ahead of schedule. With my failed chip repair and subsequent windshield replacement (with calibration completed through this location) I was given thorough instructions. Because of this positive experience, we had Ace replace another windshield which we had been postponing. Both replacements were coordinated with our insurance without problems.

Angela — N. Chesterfield, VA

My experience with Ace glass was very professional from the office staff to the guys that put my windshield in. Carrie was so helpful with contacting insurance and assuring me I had chosen the right company to install my windshield. Johnathan and Zach were very courteous and professional when they came to install. They were done within a hour and I was on my way. Thanks everyone for a pleasant and fast experience. I highly recommend Ace Glass.

Newton & Elaine — Midlothian, VA

We just had our windshield replaced and the quality of the installation and amazing customer service will bring us back here any time we need glass repair. The ladies in the office were helpfull and very. With this quality service you would expect high cost but we had to pay out of pocket and they were lower than most. Thank you Ace Glass.

Ryan — Midlothian, VA

We had an incredible experience with Ace Glass! Our windows ended being pretty difficult and Grant did an amazing job of helping us get it all situated. Working late to make sure it was just right! I now have beautiful Sliders in our florida room just in time to for Spring. I will always chose Ace Glass!

Dan — Midlothian, VA

I needed an windshield repair and called around to see if anyone could fit it in before it got worse. Had other companies tell me it just had to be replaced. In comes my new Hero Terry Allen to save the day. He was able to perform a repair which looks amazing, saved me a ton of money, and got it done in time for me to leave. I am not usually one to leave reviews but Terry’s customer service and willingness to try and help the customer first attitude made me a customer for life! Thank you Terry! You are an amazing representative for your company!

Kate — Henrico, VA

Amber was the best! She made sure that everything was set up and was the most pleasant intelligent customer service person I have ever dealt with. Being in sales myself, I rarely see this kind of service. Cowan came out and quickly replaced my windshield to beat the rainstorm. He was kind and very professional. He is a very hard worker who cares about quality. Price was exact to the quote. The price was the best around. You don’t have to waste time shopping around…This Is The Place!!!

Fran — Lakeside, VA

Ace Glass was the only company who would come out and do this replacement. The upper panel of a storm door was shattered by a stone. The replacement was complicated by the upper panel being part of a screen panel that gets raised and lowered. They were great. Jack was my technician and couldn’t have been any nicer and the door works great. Many thanks for doing this complicated replacement.

Sheila — Midlothian, VA

I can recommend, without hesitation, Ace Glass for your windshield or residential glass replacements. From the start, Amber, Cowan, and the entire Ace Glass Team made sure we were taken care of from every aspect and that our experience was satisfactory. They do provide supreme customer service and quality work. Ace Glass will continue to be our go-to company for these services!

Greg Peppers — Chester, VA

A big shout out to Amber and the entire Ace Glass staff for the outstanding customer service and repair work on my truck. I couldn’t be happier. Thank you Greg Flaherty for the referral.

Betty — Midlothian, VA

Needed to have a huge mirror removed and carried away. They responding quickly and did an excellent job. So thoughtful and courteous at all times. Will definitely call them for all of my class needs. Living on a golf course, you never know when you need a window replaced! Thanks to Jack and Justin, I don’t need to worry about that any more.

Bill B. N. — Chesterfield, VA

Needed repair for stone chip on windshield. Representative took the time to explain the pros/cons for this type of repair and offered to complete the work immediately. It has been a few months since repair and there has been no change to the original stone chip! Kudos to the folks at Midlothian Ace Glass!

Tim Barrett

I called to get a quote on a fairly new vehicle and while talking to Kelly I was informed there were many different glasses for my truck. I also was concerned with needing a recalibration that is very expensive. She took my vinyl number and did alot of digging and she was able to inform me that while my truck does require a specific glass I dont need the recalibration that all my other quotes required of me. Had she not called around to find all the info needed I would have had to pay for something that was not necessary. She was prompt in her call backs and give me an abundance of info for future use. I cant thank her enough. Customer service is definitely a priority here. Thank you so much.

Tracey — Powhatan, VA

Had a small chip on windshield. Emailed them with my windshield issue. Got an email back the next business day. Spoke to Amber, who was very polite. Got an appointment for the next business day. Great price!! Was quoted 2 times the amount from another “well known company” Very fast! In/out in 30min. Very professional and friendly. Going back next week for our other car. Thanks!!

Ian Swain — Richmond

Amazing service. Called them late in the day for a home window repair. They were able to come by the next day & not only give me a price consultation but also repair my window same day. Window was serviced by Jack Bellamy who was courteous, professional and quick. He did an excellent job and I appreciated how friendly he was while doing it. I’ll absolutely use Ace Glass for any future repairs.

Marianne O. — Midlothian, VA

Excellent service on my car windshield and replacement of a foggy glass pane in my sunroom. Everything was handled professionally and efficiently. The customer service is top notch!! Thank you ACE GLASS!!

F. Thomas — Colonial Heights, VA

Excellent service provided by this company all around. Wanted to say thanks so much to Brittany for her assistance in helping me with paying for fixing a windshield crack. She went out of her way to help with my mobile phone and apple pay. I called her @ 1 PM today and she informed me that they had a 2 PM appointment available today. I arrived on time and service tech was very nice and helpful also. My windshield was fixed in less than 20 minutes thanks to Brittany and the professional service technician. Thanks so much for a job well done and great customer service. I would highly recommend this company with any of your glass needs. Keep ur the great work and awesome customer service.

Courtney — North Chesterfield

I had a family friend recommended me to Ace because come to find out his sister Amber works for them. I called Ace and she immediately set me up with an appointment, informed me of the great pricing and all the details in between! She was so sweet and extremely helpful. During my appointment, I was engaged in conversation and even offered a cold beverage while I waited however, I was in and out very quickly. Every one of the employees were so caring and compassionate about their work! I haven’t had any problems what-so ever with the glass either. They definitely did an excellent job and I will be returning for future glass needs. Thanks Ace Glass! You are AWESOME! :0)

Elizabeth Brown

I was very pleased with my experience with Ace Glass. My glass was perfect and everyone could not have been nicer.

Annette B Gates — Richmond, VA

My 1939 house needed a 12-pane window reglazed and Ace Glass did an excellent job. The estimator evaluated the job and explained the process in detail. We scheduled the job and the two professionals came on time, worked diligently and completed the job in the estimated time and for the estimated price. They took the time to explain to me how to prime and paint the reglazed window panes. This was a difficult, time-consuming job and the work was done meticulously and professionally. I am very, very happy with the excellent workmanship.

Weegie Thompson — Midlothian

Justin, Thank you for desk glass top. It is beautiful. Also, thank you for helping me with my car.

Kim — Chesterfield

I would like to take the time out to commend one of your employees, Amber, she was so helpful and informative when I called in with some questions. She really took the time to explain things without getting annoyed with all of my questions. I will deff recommend Ace Glass to all my friends. Awesome customer service Amber!!

Kayla Peagler-Thomas — Chester, VA

Not only were they super professional but also super kind. They did a price match from a local competitor, fit me in with an appointment that worked around my schedule. They did a quick but very good job. And they respond to questions super fast. I have never had windshield experience like this before. So much better than Safelite! They care about you and your situation rather than just the money. Thanks Ace Glass and thank you Haley!

Vincent Tillar — Richmond, VA

I truly and strongly believe in the ole’ adage from my Mother that you “pay for what you get!” Quite honestly, I had a “world class” and awesome business experience with Ace Glass on Midlothian Turnpike, Richmond, VA. Prior to meeting the professionals at Ace Glass, I was referred to another window company that offered me the “poorest” and most unprofessional customer service experiences I’ve ever encountered. My beloved car insurance company referred me to one of their highly recommended window companies to replace me front window on my Honda Accord and it was by far, the worst. I should’ve known better when I called this window company and the owner wanted to know, if I were a collection agency before he shared who he was. I’ve been with my existing Insurance Company for over 20 years and had a great relationship while offering, I believe, great client service and loyalty my insurance company. I was given ACE’s telephone number from my Service Technician (Jas) at the Honda Dealership and I should’ve contacted Ace Windows initially. Here’s why- from the moment I called and spoke with Lorri Hudson, I knew I had contacted the right window company. Lorri listened to my concern and invited me to come directly to their store. Although ACE Windows schedules appointments just like any other business does, Lorri was so concerned about my horrible experience with the other window company, she invited me to visit her location immediately. When I met the other staff members, I was so relieved! Without ACE Window knowing my concerns, that my Mother was in ICU (RIP Mom), being stopped prior by the Police Authority because I had a window rejection sticker, I must admit that Lorri and my service technician Stephen made me a priority. ACE Window didn’t only make me a priority in order to gain my business but they made all of their customers I witnessed coming into their location a priority. I can’t thank ACE Windows enough for their outstanding customer service, completing my window issues within a timely manner, providing excellent and great quality work but also for their rapport and business “building relationship” skills. Some may take my experience for granted and only state that “it just a freaking window”; however, ACE Window has helped me with three (3) other business services I needed. Lastly, I’m definitely not a blogger but I was so delighted and thankful for Lorri’s services that I wouldn’t allow this opportunity to pass me by, without sharing my “world-class” service experience. Lorri Hudson is definitely the “gatekeeper” that prevented me from calling another window company. Lorri is a huge asset to ACE Window! I pray that ACE will keep up the great work and may your business prosper beyond measure. VTillar

Clayton Foster — Richmond,VA

I had a cracked windshield on my 2003 Ford Windstar. Ace had done a great job on my wife’s Subaru, so I called them and they came out and replaced my ford windshield. The men were courteous and did a great job in my driveway. I would recommend Ace Glass to any one.

Anthony Bowman — Chesterfield

Jack Bellamy (Glass Tech) came by and replaced a glass in a patio door. He was very pleasant and professional in performing his job. You wouldn’t expect any less from a Marine, thanks Ace Glass for hiring a veteran.

P. James — Mechanicsville, VA

Thanks for the excellent job with removing and installing a decorative arched insulated glass unit at my residence. I’m glad I decided to look into replacing only the part I needed instead of replacing the whole window unit, which consisted of side panels, 1 main (2 sashed) window, and an arched overhead. One of the two referred specialized glass contractors that came to my home to look at the job said that because of the design the whole window unit would have to replaced (cost a fortune). The second, said because of the design, they would have to send out 2 people for the job and that would double the cost. Fortunately, after looking at their reviews, I contacted Ace Glass. I’m so glad I did. Their price to remove, supply, and install only the arched window unit was 50% less than the lowest quote I had been given. The contractor told and showed me how the quality of the unit they were installing was better that what I had. The scheduling and installation was timely and the unit looks great. Thank you Ace Glass. Unit removed and installed: Unit measures apprx. 26” wide x 14” tall with an arch pattern. Unit made with clear annealed glass with 3 equally spaced muttins in the glass.

G. Crowder — Bon Air, VA

Excellent windshield replacement. The folks at Ace Glass were very professional and the replacement was completed in a timely manner. I am very satisfied with their work.

lcreel — Midlothian VA

Your service was the same day we called. The techs worked and acted like pros, very pleased with the job ACE GLASS did!!!

Paul Teasley N. — Chesterfield, VA

Ace Glass has provided exceptional service and quality work on a number of family vehicles over many years. All previous work has been windshield replacements. The last time, about little over a month ago, was the first time Ace repaired a crack before it became a problem. They did a fantastic job! Making the appointment was easy. I waited for the repair to be complete which was done in very little time. Once again, thank you for doing such professional and high quality work on my cars!

Lili

Very pleased with my purchase of custom size mirrors from Ace Glass. Friendly and helpful staff, very fair price and effortless delivery. Highly recommend this awesome and professional business! I will be a returning customer!

Ron Gebhardt — Midlothian, VA

I needed a piece of single strength picture frame glass a 24×26 picture frame I had made. I took the frame into their shop where they cut the glass I needed immediately, no wait time and the fit was perfect. Thank you Ace Glass.

Larry Mcclanahan — Midlothian, VA

I called the Ace Glass office on Saturday not knowing it was closed, instead phone was answered , i set up appointment for the coming Monday .The office called at 8;30 to confirm the appt then Adam Cubbage called and said it would be at my house in 25 minutes. He arrived and the job was finished inside of an hour , neat, clean , nice. Thank you !!

Kristi — Richmond, VA

Excellent customer service & product from ACE glass! I needed a glass top made for my dining room table. ACE provided me with tracing paper, & explained very clearly how to trace the shape of the tabletop. Then they cut the glass according to the tracing, delivered & set it on the table. A perfect fit! We are very satisfied with the results as well as the price. Thank you!

Austin Timberlake

EDIT: The shop manager Justin reached out to me regarding the issues and offered to correct all of the issues for me quickly. I had since purchased a new cowl and wiper arms which they replaced on my truck for me, ensuring that everything was as intended with the install.

Came in to get the windshield replaced on my truck. I’m giving this 3 stars opposed to less because the reception was very friendly and they were great overall. My problems are in overall workmanship with the job. And having to do this again, I would use another shop instead. Glass is fine, but was obviously a rushed job and errors just don’t give me overall confidence in the workmanship. My interior was left dirty, again a simple vac and wipe of the dash would have sufficed. The plastic trim that covers the bottom seal was replaced with no body clips, just loosely held down by the hood and wiper arms. Again we’re talking about 10cent plastic clips. And finally, my wiper arms were replaced on the wrong side, which I didn’t notice until it rained and the angles were way off. Now all of this I can fix myself very easily. But I don’t feel someone not mechanically inclined would be able to or notice these things.

William Powers

Jamie and Terry did a great job repairing a window in the back of our home. Efficient and clean workers. Window looks great. Second time we have used ACE Glass and could not be more pleased.

Austin Timberlake

The shop manager Justin reached out to me regarding the issues and offered to correct all of the issues for me quickly. I had since purchased a new cowl and wiper arms which they replaced on my truck for me, ensuring that everything was as intended with the install.

Came in to get the windshield replaced on my truck. I’m giving this 3 stars opposed to less because the reception was very friendly and they were great overall. My problems are in overall workmanship with the job. And having to do this again, I would use another shop instead. Glass is fine, but was obviously a rushed job and errors just don’t give me overall confidence in the workmanship. My interior was left dirty, again a simple vac and wipe of the dash would have sufficed. The plastic trim that covers the bottom seal was replaced with no body clips, just loosely held down by the hood and wiper arms. Again we’re talking about 10cent plastic clips. And finally, my wiper arms were replaced on the wrong side, which I didn’t notice until it rained and the angles were way off. Now all of this I can fix myself very easily. But I don’t feel someone not mechanically inclined would be able to or notice these things.

james madison

Best of the best quick & cheap

D

Jaime and Terry were on time, efficient and neat! They did a great job of replacing glass from my windows that were broken during a storm. The whole process of measuring, receiving the quote and the actual repair was seamless!

William Powers

Jamie and Terry did a great job repairing a window in the back of our home. Efficient and clean workers. Window looks great. Second time we have used ACE Glass and could not be more pleased.

K Mc

Jack and Joey from Ace Glass installed my glass tabletops on September 29th, and it was a breeze! Every piece they brought fit perfectly to what was measured. They were so meticulous, taking their time to make sure all the glass was sparkling clean before they placed it. They were super courteous and tidy, and they were a lifesaver with one table that had a mirror attached (thank you so much for figuring out how to raise the mirror just a little bit!). Fantastic experience. I’ll definitely use them again. Highly recommend them!!

Bill Battle

Jack and Terry did a fine job on our window glass replacement. Very professional.

Elizabeth Angle

Words cannot express how much I appreciate Terry and Jack for their outstanding professionalism and efficiency. They arrived on the scheduled date and replaced 3 windows within the schedule timeframe. It is a pleasure to do business with a company that stands behind their word. Terry and Jack were excellent and work well as a team. It was a pleasure getting to know them and I appreciate their patience as I asked questions and briefly watched their process. They are both amazing. All future glass requests will go to Ace Glass for sure. I also appreciate the fantastic customer service provided to me by Tiffany. She provided the estimate timely and was happy to explain the process to me. Thanks to everyone!!!!

Nicholas Gigliotti

Jack Bellamy did a fantastic job repairing a broken window on my 60 year old windows. It looks good as new!

Peggy Lee

Jack Bellamy was very courteous and always called before arriving

Emily Brown

Jamie and Sam were great! They did a great job on the repair and were very nice and prompt. Would recommend.

Elizabeth Angle

Words cannot express how much I appreciate Terry and Jack for their outstanding professionalism and efficiency. They arrived on the scheduled date and replaced 3 windows within the schedule timeframe. It is a pleasure to do business with a company that stands behind their word. Terry and Jack were excellent and work well as a team. It was a pleasure getting to know them and I appreciate their patience as I asked questions and briefly watched their process. They are both amazing. All future glass requests will go to Ace Glass for sure. I also appreciate the fantastic customer service provided to me by Tiffany. She provided the estimate timely and was happy to explain the process to me. Thanks to everyone!!!!

Timothy Maris

Nice guy and knowledgeable. Showed up on time and finished in a timely manner. New glass looks nice.

Mike Vogelbach

Ace Glass is the best !! Professional, do great work, communication was great from start to finish. If you have any glass, mirrors or windshields needs Ace Glass is the best and can take care of you and locally owned !

Cary Knight

Sam & Jamie were fantastic installing! Friendly, quick and great communication!

Dominique

Wonderful office staff and technicians. Jaime and Hutch did a great job my glass was replaced in no time. They even got the glass up inside as well as outside of the house. The price was very reasonable compared to other places.

Jill Allen

When your windows fog, call Ace to replace the glass. It’s cost effective and they are wonderful! I have used them several times and always talk to the same folks and see Jake every time for installation. Great service and long time associates!! Professionalism at its finest.

Thomas Foster

Jack and Chase did a great job.

S Grag

Jack and Joey did a great job for us on a broken attic windown

David shea

I spoke with the owner of Ace glass today after an issue I had and a negative review I wrote. He was most responsive and nice and addressed my concerns completely. It was nice to actually have someone go out of there way to listen to a complaint and address and fix the problem.

Wendy Zhu

The family owned company works very efficiently. Great customer service from office to technicians.

ashley Aldridge

Sam and Jamie were on time and did a fantastic job with the installation of our large dining table glass top! It was the second time we used them and would use again and again!

does your dog do this hazel

Replaced 2 windows in our 3 season room. Custom cut triangles. They were onsite for about 1 hour. Great job Jack.

Brittany Darby

Great customer service, fast, and reliable!

My car insurance company recommended them and I’m so glad they did! Amber explained the whole process and continued to stay in communication from start to finish via phone and texting feature. She helped me get approval for my 2025 car to get the manufacturers window replacement and had availability for me to come in the next business day. My estimated wait time was 4.5hrs, and I was in and out within 2hrs. Thank you for providing such a seamless service. I would definitely recommend them to anyone who needs their car windows replaced.

Catherine D

I HiGHLY recommend Ace Glass. Sam and Jamie did an incredible job replacing broken glass at my home. Very professional and cleaned up to perfection! After three quotes for the repair I chose Ace Glass for best price and best response time to get the job done. After the repair I am very pleased with a job well done! Thank you Sam and Jamie! Thumbs up to Ace Glass!

Jonathan S

Ace glass did a great job on replacing our fogged up window. They came out and measured, and then immediately scheduled replacement once the window was done. Shout out to Sam and Jamie who did the measurement and replacement and has us back to new in now time. Both were extremely professional and friendly. We will use them again in the future for any home or auto glass needs.

Filippo

Had 4 large patio doors glass replaced because of fogging / seal went bad. From appt set up to job completion it took one week and at most 2 hours to install/replace the glass. I can’t say anything bad about this company the installers are professional and fast and went the extra mile to fix a little defects in one of the doors frames which we appreciated. Only regret is that I didn’t know about them sooner. (UPDATE 12-10-24) They did such a good job the last time I had them come back and install some new tracks for my patio doors and repair anchors on a window. As usual they went above and beyond as they listened to my elderly mothers concerns. Its good to know we still have some customer orientated companies we can trust out here. They are my new go to window and glass company.

Ahnie Gray

Oh my gosh Tiffany and Tabitha are the absolute best!!! I was so stressed about my windshield and not being able to get help thru other companies with my coverage warranty and they helped me get thru it all! In less than 12 hours of walking into the building I had a new windshield and so much stress lifted from my shoulders! I would recommend Ace glass to anyone!

john obrion

Let’s cut to the chase…

If you have a problem involving glass ,ANY problem, there’s a single solution:ACE

WE were so lucky to have Sam & Jamie take care.of our shattered door panel

What they don’t know about glass isn’t worth knowing…

They were prompt,courteous, efficient AND they love doggies .

It’s turn key :They do everything

Look no further

Larry Bryson

They arrived on time. Very professional, fast and reasonable. High quality work. We would definitely use them again and recommend them to family and friends.

Brittany Darby

Great customer service, fast, and reliable!

My car insurance company recommended them and I’m so glad they did! Amber explained the whole process and continued to stay in communication from start to finish via phone and texting feature. She helped me get approval for my 2025 car to get the manufacturers window replacement and had availability for me to come in the next business day. My estimated wait time was 4.5hrs, and I was in and out within 2hrs. Thank you for providing such a seamless service. I would definitely recommend them to anyone who needs their car windows replaced.

Cathy Sinclair

Ace Glass did a great job of replacing our picture window. Everything went so smoothly from estimate through install. Jack, Sam and Jamie were awesome! So personable and professional. Did a great job on install.

Linda Sweeney

Awesome team from first call I made to the finished job! The ladies in the office were sincerely kind and helpful and followed through on their word of returning calls. The guys quickly estimated and scheduled my repairs. They showed up on time and did a great job! They were kind and professional. I will use them for my future glass needs. Thank you, thank you!

Jaquie Kos

I got a decent-sized chip on my windshield from a stray rock that hit it on the highway so I immediately put in a claim through my insurance and found this place through Google as one of the best window repair shops in Chesterfield. I called and got an appointment right away. Amber E was my main contact through the whole process and was a huge help and was very responsive. The service itself was very fast and my windshield looks great!

Skylar Evers

Paul and Sean were on time and very polite and helpful. They completed the replacement in a timely manner and the work was excellent. Amber in the office was very polite and friendly when I scheduled my appointment as well. I would use ACE Glass again!

Cheryl Cross

The team from ACE GLASS went above and beyond to repair my window quickly so that I could leave town on vacation. The sunroom window was broken by a rock thrown by a lawnmower. The original manufacturer could no longer fix or replace the window. ACE GLASS did it! Beautiful job! I was very pleased with the price! Friendly professionals, every person I dealt with! The installers were top notch! Truly, I can not recommend them highly enough!

L.B.&SONS Inc.

Ace Glass was so responsive, professional and Timely! They did a wonderful job showed up and they said they would. What more could you ask for a great job?

Kyrstyn Young

Ace Glass was amazing!!! I had been looking for help to repair my windshield for 3 days. My insurance wanted me to use one company that had no openings. I got in touch with a company in Powhatan that came to my home in Midlothian. He called back after looking at it and leaving to tell me they couldn’t fix it because it was too hot. Funny my truck was sitting outside the garage he did not ask if I could pull it into. He then said maybe Monday or Tuesday. I called many other places that would do it for over $100 but would not go thru insurance. I finally spoke with Mariah at Ace Glass. She said they were booked but could probably do it Monday or Tuesday. I told her I had been looking for days and I needed to fix it today before it cracked across my windshield. Been there done that. She told me to just come by and they would fit me in. I sent my insurance info ahead of time. They had me in and out in 25 minutes!!! I recommend them above others in the Midlothian area.

Stephen Grisanti

Jack, Chase, Sam and Jamie did an excellent job replacing multiple, hard to get to, large and small windows at our home yesterday. They work well as a team and I am very please with the results.

Jen E

Very pleased. Mariah was so friendly and extremely helpful! She was very responsive, she worked hard to find what I needed, and she was quick to keep me updated. New windshield seems great so far – thank you Zach and Deven! I would definitely go back!

Leeyiah Mason

Very respectable very reasonable. Very thorough.

DD Martin

I had a complicated glass installation, which involved securing large panes of glass into window frames that were not square. Ace’s team were skilled and great work with. They made the whole project look great.

Adam Hart

This is the second time I’ve had the pleasure of working with Jack Bellamy from Ace Glass, and both times have been a pleasure. I’ll definitely use them in the future. The new window looks great!

Greg Wallace

Have had both a front windshield and now a side glass on two different cars. Always great customer service and friend front desk staff. Thank you so much.

Dora Gaines

Ace glass replace a double pane in my home. Very considerate, extremely careful with the interior decor and pointed out things that I didn’t know. Jack and Chase were extremely courteous and was in and out in less time that I thought it would take. They went the extra mile! Thank you gentlemen!

dcmobrien

ACE glass put a brand new windshield in my van. Mariah Lewis and Kari were incredibly helpful! They gave me a great price and let me know the total cost ahead of time. Mariah helped me set up an appointment and walked me through the whole process. I couldn’t be happier with ACE or with the job they did.

Takyrah Mondo

Sam and Jamie were super fast and efficient, excellent service!

Navdeep Uppal

Very professional. I had a cracked passenger side glass window and was in and out in 30-45 minutes

Rem

Everyone was very helpful and so kind! Scheduling the appt. and discussing insurance info was very easy. The installers were very professional and friendly and theydid a great job. I will definitely use Ace again!!

Haley Taylor

Absolutely fantastic service. They got it done so quickly! Highly recommend!

Pamela Arms

Hands down the most professional and caring service I’ve ever experienced!

Amber at Ace Glass in Chesterfield is an absolute gem. She is by far the most outstanding representative I’ve ever had the pleasure of working with. From the moment I called, Amber took full control of the process—she knew the insurance system inside and out and guided everything with clarity and confidence.

What truly stood out was her genuine care. She went above and beyond to make sure the sunroof area was safely sealed and protected until the full repair could be completed. That level of attention, foresight, and professionalism is rare these days.

I don’t give my business to just anyone—but when someone shows this level of integrity and compassion, I’m all in. Thank you, Amber, for setting the gold standard. Ace Glass is lucky to have you!

Josh Smith

They repaired my crack quickly! I was in and out within about 30 minutes without an appointment. Super friendly and professional.

4.9
4.9 out of 5 stars (based on 229 reviews)
Excellent94%
Very good6%
Average0%
Poor0%
Terrible0%