Many large insurance companies are affiliated with a 3rd party administrator that handles insurance claims called Safelite. Safelite also has their own glass shops, which they will try to get a customer to use when the auto glass claim is placed. Please remember, Virginia law states that “you have the right to choose” the glass shop of your choice. You DO NOT have to use Safelite, even if you are made to believe that when placing your claim. Ace Glass is a member of the Safelite network and agrees to all of their terms and conditions set in the contractual agreement. This means that we agree to all of their predetermined billing rates. Ace Glass has a lifetime guarantee on your glass installation from leaking and workmanship for as long as you own the vehicle.
If you would like to learn more about steering, please check out some of the links below.
- Merchant Circle : Auto Glass Talk
- Leveling the glass playing field
- Diamond-Triumph Sues Safelite; Alleged Auto Glass Steering
- Anti-Steering Suit – Independent Glass Association VS. Safelite
Please know that Ace Glass uses only quality products, and our technicians follow all of the proper steps and procedures when installing a windshield. At Ace Glass we strive for quality, NOT quantity, to ensure a proper installation and the safety of our customers.